Advanced Skills for Elite Assistants

Duration: 1.0 days - Schedule: 9:00am - 4:30pm NZT (lunch and two tea breaks). Classes with one participant will be conducted. However, due to the efficiency of a one-on-one training, the course will begin at 9am and be completed within 3-4 hours. The Advanced Skills for Elite Administrative and Executive Assistants training course teaches the participant how to develop the competency for the advanced skills and flexibility needed to effectively provide a higher level of administrative and executive assistance. After completing this course, the student will have learned the following: how to develop and enhance social intelligence and flexibility to adapt to the Manager’s working style, the capability to represent the manager if necessary, office and people management skills, scheduling skills, effective screening of visitors, incoming calls and reports, the importance of confidentiality and much more. This is a great course, full of excellent content, and useful skills and techniques. After completing this course participants will be able to: • Adapt to the manager’s needs and style of working • Take initiative when needed • Develop social intelligence • Develop basic business acumen • Understand the importance of effective office management • Listen actively • Understand and use social media management • Handle difficult people and situations As a way to make our training courses more impactful, we include a personal style report for each participant called a REACH Profile, a $249 value, free as part of the course (see the REACH Profile section of our website for a description). If you have any questions, please contact us at +64 21 716 443 or at team@mindshiftlearning.co.nz