Communication Skills Training

Service Description

Duration: 1.0 days - Schedule: 9:00am - 4:30pm NZT (lunch and two tea breaks). Classes with one participant will be conducted. However, due to the efficiency of a one-on-one training, the course will begin at 9am and be completed within 3-4 hours. This class is limited to a maximum of 4 participants. Description: The Communication Skills training course is one of our most popular courses and teaches you powerful concepts like how different personality types can influence communication, what your personal communication preferences are, and most importantly how to implement and use these skills immediately. You’ll learn strategies for overcoming common communication barriers as well as essential skills like active listening, effective use of voice and tone, investigative questioning skills and exploring the importance of body language and the non-verbal communications. If you have ever wanted to communicate with more clarity and impact, in any of your relationships, then this course was designed for you! You will learn about your own personality type as well as other personality types and how to engage others in an entirely new way that provides a path to better communication and improved self-confidence. After completing this course participants will be able to: • Gain insight into their personality type and communication preferences, using our proprietary profiling tool • Recognise other people's personality types and communication preferences • Adjust your own communication approach based on need and situation • Understand barriers to effective communication and how to overcome them • Utilise tone effectively • Master the S.T.A.R. method for speaking on the spot • Use body language appropriately • Listen actively and effectively • Utilise ‘open’ questions • Become a more effective communicator through the use and application of practical tools As a way to make our training courses more impactful, we include a personal style report for each participant called a REACH Profile, a $249 value, free as part of the course (see the REACH Profile section of our website for a description). CLASS DATES: this course runs every 5-6 weeks, scheduled in advance for the next 6 months. The ‘Upcoming Sessions’ section of this page will only show the classes running in the next 31 days. For the other available class dates, please press the ‘Book Now’ button and scroll through the calendar (or contact us).

Cancellation Policy

Cancellations that occur seven (7) days (or more) prior to the training will receive a 100% refund or a rescheduling. Inside of seven days, 50% of the enrolment fee will be refunded or the enrolment can be rescheduled with no penalty. 'No shows' (no communication and did not log in for the session) will not be refunded, but can rescheduled once with no penalty. Training classes are fully transferable to a friend or a colleague.

Contact Details