People Leadership & Managing Performance

Service Description

Duration: 2.0 days - Schedule each day: 9:00am - 4:30pm NZT (lunch and two tea breaks). The course runs two consecutive days. The first day is the only one that shows under 'Upcoming Sessions' and on the calendar order form. Classes with one participant will be conducted. However, due to the efficiency of a one-on-one training, the course will begin at 9am and be completed within 3-4 hours for each day's session. This class is limited to a maximum of 4 participants. Description: This course provides participants with a strategic approach to ensuring the efficiency and effectiveness of a team’s performance. Whether at the organisational, departmental or employee level, the of people and performance management is to make sure that all the business goals are being met in a satisfactory manner. Using practical tools like the GROW model, performance planning and reviews and 360 degree feedback, you will be exposed to best practice methods to assure you can implement, manage and measure the performance of your team. After completing this course participants will be able to: • Know why performance management matters • Understand the manager’s role in performance management • Set teams up for success • Coach for improved performance • Monitor and measure performance • Do performance planning • Give feedback on staff performance • Give tips for positive and negative performance • Deal with and manage underperformance As a way to make our training courses more impactful, we include a personal style report for each participant called a REACH Profile, a $249 value, free as part of the course (see the REACH Profile section of our website for a description). CLASS DATES: this course runs every 5-6 weeks, scheduled in advance for the next 6 months. The ‘Upcoming Sessions’ section of this page will only show the classes running in the next 31 days. For the other available class dates, please press the ‘Book Now’ button and scroll through the calendar (or contact us). If you have any questions, please contact us at +64 21 716 443 or at team@mindshiftlearning.co.nz

Cancellation Policy

Cancellations that occur seven (7) days (or more) prior to the training will receive a 100% refund or a rescheduling. Inside of seven days, 50% of the enrolment fee will be refunded or the enrolment can be rescheduled with no penalty. 'No shows' (no communication and did not log in for the session) will not be refunded, but can rescheduled once with no penalty. Training classes are fully transferable to a friend or a colleague.

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